Sent SMS Report

Review SMS delivery activity and message reporting details.

Sent SMS Report

The Sent SMS Report gives you visibility into outbound text message activity and delivery outcomes.

Accessing the Report

Navigate to Reports > Sent SMS to view the SMS report.

Overview Metrics

The top of the report summarizes overall sending activity, including:

• Total Sent — Number of SMS messages dispatched
• Delivered — Successfully delivered messages
• Failed — Messages that could not be delivered

Message List

Browse individual sent messages in the main report table:

• Recipient — Phone number and contact name
• Content — Message preview
• Agent — Which SMS agent sent it
• Status — Delivered or failed
• Date — When the message was sent

Message Detail

Open a message to review its details:

• Full message content
• Delivery status and timestamps
• Associated contact
• Conversation thread context