# Tasks

Tasks help your team track follow-up work related to contacts, deals, and other CRM activity.

## Accessing Tasks

Navigate to **CRM > Tasks > My Day** to see your personal task queue for today.

## Creating a Task

Tasks can be created from several places in the product:

- **Contact detail page** — Add a follow-up task for a specific contact
- **Deal detail page** — Create a task linked to a deal
- **Tasks page** — Create a standalone task

Wherever you create one, the same full task drawer opens, so no field is out of reach:

- **Title** — what needs to happen
- **Type** and **Priority** — high, medium, or low
- **Start / Due / Reminder dates** — schedule the work and get nudged before it slips
- **Estimate** — expected effort
- **Notes** and **Tags** — context for whoever picks it up
- **Recurrence** — repeat by frequency and interval, with an optional end date, for standing work like weekly check-ins
- **Associated Contact/Deal** — the record this task belongs to, shown in the drawer header

Tasks aren't only created by people: AI agents, automations, and orchestrations create them too, and those tasks carry a link back to the conversation or run that created them.

## My Day View

The **My Day** view organizes work by urgency:

- **Overdue** — Past due tasks requiring attention
- **Today** — Tasks due today
- **Upcoming** — Tasks due in the near future

## Completing Tasks

Click the checkbox next to a task to mark it complete. Completed items move to the done section and are timestamped automatically.

<!-- SCREENSHOT: tasks-myday.png — My Day task view -->
